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FAQs
Joining Nerd Undercover is free! Just sign up with your email, create a password, and you’re in. Create an account here.
Every time you shop Dr. Idriss, you’ll earn points towards rewards. $1 = 5 point.
You can redeem your points at checkout. You must be logged in to view the number of points redeemable. A minimum of 500 points is needed to begin redemption.
Your points will expire after 1 year of inactivity.
All members get a free birthday gift! You will receive an email on your birthday.
Once logged in to your account, you can check your point balance on both the Rewards page or the Account page. Having trouble, or something doesn't seem correct? Email us at hello@dridriss.com so we can help!
Benefits of the loyalty program include early access to our sales, launches, and events! The 3rd tier will allow access to Free Shipping, along with a bi-yearly masterclass.
Yes! Once you create an account at Dr.Idriss.com you automatically join our loyalty program. Welcome skin nerd!
Points can be expected in your account balance within 20 days of your purchase - this is to set to be in line with our returns policy.
Unfortunately, purchases made at affiliated stores do not qualify for points.
If there was an issue with your order and you had to return it please contact our support team in order to keep your points in your point balance.
No limits here! Embrace your inner skin nerd and earn points on every purchase.
You gain access to the tiers benefits, depending on how much you spend annually.
To remain in our Senior tier spend $900+ in one calendar year on Dr.Idriss purchases.